Refund policy

Our products are lovingly handmade in small batches, and we ship them as fresh as we possibly can to our valued customers, usually within a few weeks of manufacture.

If you change your mind, we are happy to issue a full refund on any returned product that meets these criteria:-
- Products must be returned completely unopened and unused
- Products and packaging must be in perfect condition
- Products must be received by us within three weeks after your delivery date
- If the product was purchased during November or December as a Christmas gift, then we will accept returns up until 10th January, subject to the other criteria being met