FREE STANDARD UK DELIVERY OVER £20
We charge £3 delivery for orders under £20, though you will find that most things on our store qualify for free shipping. We strive to offer an easy & speedy online shopping experience. Orders are dispatched the next working day where possible. If you choose the Standard Delivery option, your fragrant things will be sent via Royal Mail. Delivery is made between Monday to Saturday. Please allow 1-3 days for delivery.
EXPRESS NEXT DAY UK DELIVERY for only £8
Express orders are delivered by DHL. Please ensure there is someone available to sign for the parcel. Orders placed before 11am will be delivered next day. Express Delivery is made between Monday to Friday.
INTERNATIONAL DELIVERY
We ship to the rest of the world via DHL. Depending on where the parcel is going, please allow 2-5 working days for delivery. Unfortunately we are unable to offer refunds for lost or damaged packages on overseas orders, & cannot be held liable for any charges imposed by local customs. International postage is calculated based on the value of the order, & rates vary between countries:
Orders up to £60
- Delivered via DHL
- Priced at £12-20 per package
Orders £60-£125
- Delivered via DHL
- Discounted Price £8-20 per package
Orders over £125
- Delivered via DHL
- Free to anywhere in the world!
RETURNS & REFUNDS
Our products are lovingly handmade in small batches, & we ship them as fresh as we possibly can to our valued customers, usually within a few weeks of manufacture.
If you change your mind, we are happy to issue a full refund on any returned product that meets these criteria:
- Products must be returned completely unopened & unused
- Products & packaging must be in perfect condition
- Products must be received by us within three weeks after your delivery date
- If the product was purchased during November or December as a Christmas gift, then we will accept returns up until 10th January, subject to the other criteria being met